{"id":15643,"date":"2026-07-08T14:15:09","date_gmt":"2026-07-08T19:15:09","guid":{"rendered":"https:\/\/voxpria.com\/docs\/using-prompt-templates-2\/"},"modified":"2026-07-10T00:47:38","modified_gmt":"2026-07-10T05:47:38","password":"","slug":"using-prompt-templates","status":"publish","type":"docs","link":"https:\/\/voxpria.com\/fr\/docs\/using-prompt-templates\/","title":{"rendered":"Utiliser les mod\u00e8les de consignes"},"content":{"rendered":"\n
\"Mod\u00e8les
Les mod\u00e8les de consignes r\u00e9utilisables donnent \u00e0 vos agents une personnalit\u00e9 et un script coh\u00e9rents.<\/figcaption><\/figure>\n\n\n\n

Les mod\u00e8les de consignes<\/strong> conservent les instructions qui fa\u00e7onnent le comportement d’un agent \u2014 son r\u00f4le, son ton et ses objectifs de conversation \u2014 afin que vous puissiez les r\u00e9utiliser au lieu de r\u00e9diger des consignes \u00e0 partir de z\u00e9ro.<\/p>\n\n\n\n

Parcourir les mod\u00e8les<\/h2>\n\n\n\n
    \n
  1. Allez \u00e0 Agents \u2192 Mod\u00e8les de consignes<\/strong>.<\/li>\n\n\n
  2. Parcourez les mod\u00e8les int\u00e9gr\u00e9s et ceux que vous avez enregistr\u00e9s.<\/li>\n\n\n
  3. Cliquez sur un mod\u00e8le pour pr\u00e9visualiser sa consigne compl\u00e8te.<\/li>\n\n<\/ol>\n\n\n\n

    Appliquer un mod\u00e8le \u00e0 un agent<\/h2>\n\n\n\n
      \n
    1. Cr\u00e9ez un nouvel agent (ou modifiez-en un existant).<\/li>\n\n\n
    2. \u00c0 l’\u00e9tape de la consigne ou des instructions, choisissez Utiliser un mod\u00e8le<\/strong>.<\/li>\n\n\n
    3. S\u00e9lectionnez votre mod\u00e8le \u2014 son texte pr\u00e9remplit la consigne syst\u00e8me de l’agent.<\/li>\n\n\n
    4. Personnalisez le libell\u00e9 pour votre entreprise, puis enregistrez.<\/li>\n\n<\/ol>\n\n\n\n

      Enregistrer votre propre mod\u00e8le<\/h2>\n\n\n\n

      R\u00e9digez un r\u00f4le clair (p. ex. \u00ab Vous \u00eates un assistant amical de rappel de rendez-vous pour une clinique dentaire \u00bb<\/em>), d\u00e9crivez l’objectif de l’appel et comment g\u00e9rer les r\u00e9ponses courantes, puis enregistrez-le comme mod\u00e8le afin que toute votre \u00e9quipe puisse le r\u00e9utiliser.<\/p>\n\n\n\n

      \ud83d\udca1 Astuce :<\/strong> soyez pr\u00e9cis \u2014 dites \u00e0 l’agent quoi faire et<\/em> quoi \u00e9viter pour obtenir les r\u00e9sultats les plus fiables.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

      Les mod\u00e8les de consignes conservent les instructions qui fa\u00e7onnent le […]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[103],"doc_tag":[],"class_list":["post-15643","docs","type-docs","status-publish","hentry","doc_category-templates-knowledge-base-fr"],"year_month":"2026-08","word_count":219,"total_views":"17","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":[],"doc_category_info":[{"term_name":"Mod\u00e8les et base de connaissances","term_url":"https:\/\/voxpria.com\/fr\/docs-category\/templates-knowledge-base-fr\/"}],"doc_tag_info":[],"yoast_head":"\nUtiliser les mod\u00e8les de consignes - Ai voice automation system - Voxpria<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voxpria.com\/fr\/docs\/using-prompt-templates\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Utiliser les mod\u00e8les de consignes\" \/>\n<meta property=\"og:description\" content=\"Les mod\u00e8les de consignes conservent les instructions qui fa\u00e7onnent le [...]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voxpria.com\/fr\/docs\/using-prompt-templates\/\" \/>\n<meta property=\"og:site_name\" content=\"Ai voice automation system - 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