HEALTHCARE SOLUTIONS

HIPAA-Ready AI Voice Agents for Healthcare

Automate scheduling and reminders with a secure infrastructure built for PHI. We provide the tools; you maintain the care.
Reduce no-shows, streamline scheduling, and improve outcomes — all powered by AI that understands healthcare. VoxPria provides the enterprise-grade encryption and technical safeguards required for handling Protected Health Information (PHI), allowing your staff to focus on patients while our agents handle the logistics.

60%

Fewer No-Shows

95%

Patient Satisfaction

$250K

Avg Annual Savings

24/7

Patient Availability

AI Agents Built for Healthcare

Four specialized agents designed around the real workflows your practice depends on every day

Appointment Reminders & Confirmations

Cut no-shows by up to 60% with intelligent reminder calls placed 24 and 48 hours before. The AI confirms, reschedules, or cancels — syncing instantly with your calendar. Patients hear a natural voice, not a robotic script.

  • Automated 24h & 48h reminder calls

  • Patient confirms, reschedules, or cancels via voice

  • Real-time calendar sync (Google, Outlook, EHR)

  • SMS follow-up sent after every interaction

Prescription Refill Requests

Let patients request refills by phone without holding for staff. The AI collects medication details, verifies the request against your records, and routes it to your prescriber — all PHI-encrypted end to end.

  • Voice-based refill request intake

  • Medication & dosage verification via EHR

  • Auto-routes to prescriber for approval

  • Patient notified when prescription is ready

Symptom Pre-Screening

Gather symptom details before the visit so your clinicians walk in prepared. The AI asks guided questions, flags urgent symptoms for immediate triage, and logs everything securely into the patient chart before they arrive.

  • Guided symptom intake via natural conversation

  • Urgency detection & automatic triage flagging

  • Pre-populated patient chart before visit

  • Reduces front-desk intake time by up to 40%

Post-Visit Follow-Ups

Keep patients engaged after they leave. Automated follow-up calls check on recovery, confirm medication adherence, and collect satisfaction feedback — all logged to the patient record for continuity of care.

  • Automated post-visit recovery check-ins

  • Medication adherence confirmation

  • Patient satisfaction & NPS collection

  • Flags concerns for nurse or physician review

How It Works

From setup to your first automated patient call in under 5 minutes — no coding needed

1

Connect Your Systems

Link your EHR, Google Calendar, or Outlook in one click. Upload your patient list via CSV or let VoxPria pull contacts directly from your practice management software. No IT team needed.

2

Configure Your AI Agent

Pick a healthcare template — reminders, refills, pre-screening, or follow-ups. Customize the greeting, voice style, and escalation rules using our visual builder. Preview the full conversation before going live.

3

Launch & Monitor

Hit publish and your AI agent starts contacting patients automatically. Watch call results, transcripts, and satisfaction scores roll in on your real-time analytics dashboard. Optimize anytime.

Built for HIPAA Compliance

Healthcare is one of the most regulated industries on earth, and VoxPria was designed from the ground up to support that reality. We provide the secure, high-standard technical infrastructure required to handle patient data safely.

When you partner with us, every call, every transcript, and every piece of patient data is protected under a Business Associate Agreement (BAA). We handle the heavy lifting of technical safeguards—including AES-256 encryption at rest and TLS 1.3 in transit—so you can automate patient communication with full confidence in your platform’s security.

  • Signed BAA included — no extra paperwork required

  • End-to-end PHI encryption — TLS 1.3 in transit, AES-256 at rest

  • Patient consent management — automated opt-in & opt-out tracking

  • SOC 2 Type II certified infrastructure

  • Audit-ready logs — every interaction recorded and traceable

  • Data residency options — US and EU regions available

 

SOC 2
Type II Certified

 

HIPAA
Compliant + BAA

 

AES-256
Data Encryption

 

GDPR
Data Protection

Integrates With Your Existing Workflow

Connect VoxPria to the tools your practice already uses — no ripping and replacing

EHR & Practice Management

  • Epic & Cerner integration

  • Athenahealth connector

  • AdvancedMD sync

  • FHIR API ready

Scheduling & Calendar

  • Google Calendar sync

  • Outlook 365 integration

  • Calendly auto-booking

  • Acuity Scheduling support

Communication & CRM

  • Salesforce health cloud

  • HubSpot CRM sync

  • Slack team notifications

  • Zapier automation flows

Real Results From Real Practices

See how HealthFirst Medical transformed their patient communication with VoxPria

HealthFirst Medical
Multi-location family practice — 12 providers

“VoxPria Voice API helped us reduce appointment no-shows by 60%. The AI-powered reminder calls are natural and patients love them. We recovered $250K in the first year alone.”

The Challenge

HealthFirst was losing $350K+ annually to missed appointments across 12 locations. Front desk staff spent 30% of their day on reminder calls — leaving patients on hold and burning through labor hours on a task that could be automated.

The Solution

Deployed VoxPria’s Appointment Reminder agent across all locations. The AI calls patients 24 and 48 hours before visits, confirms or reschedules in real time, and syncs every outcome back into their EHR automatically.

60%
Fewer No-Shows
$250K
Annual Revenue Recovered
95%
Patient Satisfaction
30%
Staff Time Reclaimed

ROI achieved in 3 months — setup to full deployment in under one week

Healthcare FAQs

Everything you need to know before deploying AI voice agents in your practice

 

Is VoxPria actually HIPAA compliant?

Yes. VoxPria is engineered to meet the stringent security requirements of the healthcare industry. We provide the technical safeguards and legal framework necessary for Covered Entities and Business Associates to handle PHI with confidence.

Do patients need to give consent before the AI calls them?

VoxPria includes built-in consent management. Patients opt in at intake, and you can configure opt-out at any point during a call. All consent records are logged and time-stamped for compliance auditing.

What happens if the AI detects an urgent symptom during pre-screening?

The agent is configured with urgency detection rules. If a patient describes symptoms flagged as potentially serious, the AI immediately escalates — transferring to a live nurse or clinician and sending a real-time alert to your triage team. It never tries to diagnose or provide medical advice.

Can VoxPria connect directly to our EHR system?

Yes. VoxPria is designed to integrate seamlessly with the modern healthcare ecosystem. We provide native support for Epic, Cerner, Athenahealth, and AdvancedMD out of the box. Our integration team will walk you through the setup — most practices are connected within 48 hours.
Beyond these platforms, our infrastructure is built on the FHIR (Fast Healthcare Interoperability Resources) standard. This means if your EHR exposes a FHIR-compliant API, VoxPria can connect to it.

  • Guided Onboarding: You don’t have to do it alone. Our integration team will walk you through the secure handshake between VoxPria and your EHR.
  •  Rapid Deployment: We value your clinic’s time. Most practices are fully connected and syncing data within 48 hours.
  • Secure Data Sync: All data exchanged between your EHR and VoxPria is encrypted using TLS 1.3, ensuring that patient records are never exposed during the integration process.

Will patients know they’re talking to an AI?

VoxPria’s AI uses ElevenLabs-powered voices that sound natural and conversational. You can configure the agent to identify itself as an automated assistant from your practice — transparency builds trust and keeps you compliant with disclosure requirements.

How long does it take to set up for a multi-location practice?

Single-location practices are typically live within 24 hours. Multi-location deployments with full EHR integration average 3–5 business days. Enterprise plans include a dedicated onboarding specialist who manages the entire process for you.

Where is patient data stored?

By default, data is stored in US-based, HIPAA-eligible data centers. EU data residency is available for practices with international patients. You control your data retention policy, and all data can be exported or permanently deleted at any time.

Ready to Transform Patient Communication?

Built to scale with hundreds of healthcare practices, VoxPria helps you reduce no-shows, streamline workflows, and improve patient outcomes—all within a secure, HIPAA-ready infrastructure.

HIPAA-Ready + BAA
SOC 2 Aligned
Rated 5/5 for Support & Innovation
Setup in < 24 hours

🎉 Free trial • No credit card required • HIPAA BAA included