SURVEY & FEEDBACK COLLECTION

AI Voice Agents for Survey & Feedback Collection

Collect customer feedback at scale with conversational AI — get 10x higher response rates than email surveys

73%

Response Rate

5,000+

Surveys/Day

3min

Average Call Length

90%

Completion Rate

Survey Types We Handle

From customer satisfaction to market research

Customer Satisfaction (CSAT)

  • Post-purchase feedback
  • Service quality ratings
  • Product satisfaction
  • Support experience

Net Promoter Score (NPS)

  • 0-10 scale rating
  • Likelihood to recommend
  • Follow-up “why” questions
  • Detractor outreach

Post-Event Feedback

  • Event satisfaction
  • Speaker ratings
  • Venue feedback
  • Improvement suggestions

Market Research

  • Product concept testing
  • Brand awareness
  • Purchase intent
  • Demographic profiling

Employee Engagement

  • Workplace satisfaction
  • Manager feedback
  • Culture assessment
  • Exit interviews

Political Polling

  • Voter preference
  • Issue importance
  • Candidate favorability
  • Election predictions

Why Voice Surveys Outperform Email

Get richer feedback with conversational AI

10x Higher Response Rates

  • 73% vs 7% for email surveys
  • Personal phone calls feel important
  • No inbox clutter to compete with
  • Immediate engagement

Natural Conversation Flow

  • Follow-up “why” questions/div>
  • Clarify ambiguous answers
  • Probe for deeper insights
  • Capture verbatim quotes

AI Sentiment Analysis

  • Detects tone and emotion
  • Flags angry/frustrated callers
  • Sentiment scoring per question
  • Automatic theme categorization

Real-Time Results

  • Live dashboard updates
  • Instant data export
  • No manual transcription
  • Same-day insights

How Survey Campaigns Work

From campaign setup to actionable insights

1

Design Your Survey

Create questions, set response types (rating scale, yes/no, open-ended), add branching logic

2

Upload Contact List

Import from CSV, CRM, or manually. Set calling schedule (business hours, evenings, weekends)

3

AI Makes Calls

VoxPria calls contacts, asks questions naturally, records responses with sentiment analysis

4

Get Instant Insights

View live dashboard, export to Excel/CSV, generate automatic reports with key themes

Start Collecting Better Feedback Today

Launch your first AI-powered survey campaign in minutes