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Permission Scopes

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Permission Scopes #

API keys use scopes to control what actions they can perform. Always grant minimum permissions needed.

Available Scopes #

Scope Permissions Endpoints
calls:read View calls, recordings, transcripts GET /calls, GET /calls/:id
calls:write Trigger new calls POST /calls
campaigns:read View campaigns & stats GET /campaigns
campaigns:write Create/manage campaigns POST /campaigns, PUT /campaigns/:id
agents:read View agents GET /agents
contacts:read View contacts GET /contacts
contacts:write Create/update contacts POST /contacts, PUT /contacts/:id
webhooks:manage Manage webhooks All /webhooks endpoints
credits:read View credit balance GET /credits

Common Scope Combinations #

Analytics Dashboard #

calls:read
campaigns:read
credits:read

CRM Integration #

calls:write
contacts:write
webhooks:manage

Marketing Automation #

campaigns:read
campaigns:write
contacts:read

Scope Hierarchy #

write scopes do NOT include read permissions. You need both:

Example: To trigger calls AND view call details, you need:

  • calls:write (to trigger)
  • calls:read (to view results)

Testing Scopes #

Test with minimal scopes first, then add as needed:

  1. Start with read-only scopes
  2. Test your integration
  3. Add write scopes as required
  4. Document which scopes you use

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